What this is

Step Into Their Shoes is a fast, interactive way to feel the pressure of an ER shift from six roles in the same hour: Triage → Intake → Primary Nurse → Doctor → Charge Nurse → Discharge.

Every click is a tiny real-world decision. You’ll see how early moves either set people up for success or create extra work for the next teammate.

Why it matters

• Respect is the real currency. Small, visible help beats big speeches.
• Psychological safety drives performance. Clear, humble handoffs reduce mistakes and stress.
• Behavior is contagious. One good handoff nudges the whole team to do the same.

How to play

• Play through the same three events as each role.
• Choose an option. Get instant coaching and see how it affects the next person.
• Watch your Setup for Success bar and Respect Score rise or fall.
• Finish with Sarah’s review—your handoffs shape her experience.

What to notice

• Handoff Insight banner tells you how the last person set you up.
• Tiny narration (“Here’s what I’m doing & why”) reduces chaos.
• Right patient, right time beats “look busy” every time.
• Transparency with families calms rooms and protects staff.

Make it stick (tomorrow)

• Empathy Swap: shadow a teammate for 60 minutes.
• Friday Fifteen: ask, “What’s one thing people don’t see about your job?”
• Two-Line Assist: leave a quick note: “I set CT up—patient is ready.”
• Micro-Huddle: 20 seconds to align priority before moving.