This chapter is about the second level of effort. Your prepared. You know your offer. Now the real work is staying present enough to notice small signals and pivot in the moment.
In every sales conversation there are micro-cues: a pause that lasts a little too long, a confused look, a drop in energy, or a skeptical glance. Those small shifts are where trust is won or lost.
Spot the Cue is a quick game that helps you train your eye and your instincts. You will see real faces, choose which cue you are seeing, then decide what it means and how to respond like a pro.
How to play: You have 5 minutes. For each image, pick the right cue, the most accurate meaning, and the best way to lean in and help. Each correct answer earns a point. At the end, copy your score and challenge someone on your team.
Play it fast. Play it often. The goal is simple: catch one cue per call in the real world and pivot with care. That is how momentum builds.
