Quality Assurance Checklist
Use this checklist to ensure all work meets company standards and is client-ready.
For Crew Members:
- Add notes about what you’re proud of: highlight craftsmanship or what went well.
- Mention anything that didn’t go as planned: explain why and offer a solution.
- Suggest improvements: even small changes can make a big difference next time.
- Know your notes matter: these are used in team huddles and one-on-one reviews.
For Managers:
- Use this checklist in team and one-on-one reviews: focus on what’s excellent and what can be improved.
- Add your own notes: whether from field visits or photos, your observations help raise the bar.
- Share with designers, sales, and account managers: this gives everyone context and visibility.
- Encourage others to follow up: use these in proactive client visits or final walk-throughs.
- Review jobs regularly: the more you observe and engage, the stronger the team becomes. These are your "Game Films".
- Organize for coaching: flag the email and pin it to the top of your inbox. After sharing and reviewing, forward to your manager if needed, and move it to a folder named Archived Quality Reports. You can create subfolders for each Crew Leader to build a coaching library for annual reviews and development. Save any images—they’re gold for future training moments.
💬 Culture Reminder: These aren’t just forms—they’re learning tools. They help us recognize excellence, correct gaps, and raise the standard together.
📲 Add to Home Screen Tutorial
For iPhone (Safari)
- Open podiobook.net/quality-report in Safari.
- Tap the Share icon (square with an arrow pointing up).
- Scroll down and tap Add to Home Screen.
- Tap Add in the top-right corner.
For Android (Chrome)
- Open podiobook.net/quality-report in Chrome.
- Tap the three dots (⋮) in the top-right corner.
- Tap Add to Home screen.
- Tap Add to confirm.
✔️ Now you'll have instant access to the Quality Checklist tool—just one tap away.