Find the Friction Game

Find the Friction: Ease in Action

Why This Game Matters

Ease is not a slogan. It is what clients feel when you remove friction from every step of the process. This game helps you train that habit. At each stage, drag the friction phrase out of the sentence and into the trash, then replace it with a better, clearer Ease move from your bag of options.

All three options improve the experience, but one creates the strongest momentum. Learn to spot “good,” “better,” and “best” so every interaction becomes easier, faster, and more human.

Find the Friction

Time: 60s
Score: 0

Stage 1 of 12: Initial Contact

Friction in this moment

Drag the friction phrase here to remove it.

Your Bag of Better Options

Client gave you a 5 star review. Everything felt easy.

The Ease Driven Sales Process

A visual guide to adding Ease at every stage of your sales process, from first contact to final yes.

Infographic showing the Ease Driven Sales Process and how to add ease to each stage of the sales journey.