” A day without laughter is a day wasted.” Charlie Chaplin
“Trust cascade”=positive domino effect.
“8.8 trillion dollars lost to disengagement” thats crazy!
Very common 1% extra we do is bring clients garbage cans back to house from street when emptied
I enjoy doing the extra 1%s that benefit client and coworkers. For example got the pond cleaning done let’s pull…
A client recovery story I have is a time when we rebuild a section of a pond twice exactly how…
“Clients don’t want perfection they want to be heard, respected and reassured that you actually care.” I agree however feel…
This can relate to raising toddlers too:)
“Turn mistakes into data, not drama” Learning from mistakes and others mistakes has helped me through many challenges with different…
“Its not about credit, its about supporting your team.” I can’t agree more and enjoy seeing it in the field…
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Check out the bonus videos in the GM chapters! 😁